Shipping Policy

Processing Time

Orders are processed within 1–3 business days, excluding weekends and holidays. Once your order ships, you’ll receive an email confirmation with tracking.

Where We Ship

We currently ship to Canada, the United States, the United Kingdom, France, Germany, and selected Eurozone countries.

Canada Shipping — Tracked

Standard Tracked Shipping: $12.00 CAD for orders under $75.00 CAD

Free Tracked Shipping: Free for orders $75.00 CAD and up

Estimated Delivery: 3–9 business days after dispatch

United States Shipping — Tracked

Standard Tracked Shipping: $9.00 USD for orders under $50.00 USD

Free Tracked Shipping: Free for orders $50.00 USD and up

Estimated Delivery: 4–8 business days after dispatch

United Kingdom Shipping — Tracked

Standard Tracked Shipping: £8.00 GBP for orders under £50.00 GBP

Free Tracked Shipping: Free for orders £50.00 GBP and up

Estimated Delivery: 5–12 business days after dispatch

France Shipping — Tracked

Standard Tracked Shipping: €10.00 EUR for orders under €60.00 EUR

Free Tracked Shipping: Free for orders €60.00 EUR and up

Estimated Delivery: 6–14 business days after dispatch

Germany Shipping — Tracked

Standard Tracked Shipping: €10.00 EUR for orders under €60.00 EUR

Free Tracked Shipping: Free for orders €60.00 EUR and up

Estimated Delivery: 6–14 business days after dispatch

Eurozone Shipping — Tracked

Standard Tracked Shipping: €12.00 EUR for orders under €70.00 EUR

Free Tracked Shipping: Free for orders €70.00 EUR and up

Estimated Delivery: 6–16 business days after dispatch

Duties & Customs — U.S.

For U.S. orders, we cover duties and customs fees where applicable. The price shown at checkout is the final price, with no surprise charges on delivery.

Duties, VAT & Customs — United Kingdom, France, Germany & Eurozone

Orders shipped to the United Kingdom, France, Germany, and selected Eurozone countries may be subject to import VAT, customs duties, brokerage fees, or other local charges upon delivery. These charges are set by the destination country and are the responsibility of the customer unless otherwise stated at checkout.

Address Accuracy

Please double-check your shipping address at checkout. If an order is returned to us due to an incorrect or incomplete address, we can reship it, but additional shipping charges may apply.

Shipping Confirmation & Tracking

Tracking is emailed once your order ships. If you don’t see it, check your spam/junk folder first.

Delays

Delivery estimates are provided as guidelines and may be affected by carrier delays, weather, customs processing, or peak shipping periods. Once a parcel is handed to the carrier, transit timelines are outside our control.

Questions?

Email us anytime at hello@suntarah.com.

Suntarah is operated by With Love Ventures Ltd.